CASE STUDIES

Take a look at our case studies to see the wide range of different formats and blended solutions that we can apply to the learning, and our ability to create bespoke solutions covering almost any subject.

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TRAINING OTHERS ON-THE-JOB (PROGRAMME)

This workshop aims to assist anyone who conducts one-the-job training for colleagues on a one-to-one or group basis.

OBJECTIVES

At the end of this workshop, participants will be better able to:

® create a good learning environment

® prepare effectively for an on-the-job training session

® construct learning objectives

® structure on-the-job training

® explain and demonstrate a technique

® use a variety of open questions

® listen actively

® observe the learner and intervene at the correct times

® give timely and accurate feedback

® conduct a one-to-one session following an agreed structure.

Workshop programme

Introduction

Session 1: Preparation

Aspects of preparation
Learning objectives
Constructing your own learning objective

Session 2: Explanation

Building an explanation
Summary of a good explanation

Session 3: Demonstration & practice

Sequences of demonstration
Key points in observing the learner practice

Session 4: Key skills

Types of questions
Draw me a picture
Active listening
Observing the technique and body language
Giving feedback well

Session 5: Over to you

Practising your own training skills

Session 6: Review

Why conduct reviews?

Action planning and summary

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